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Privacy Policy

The Richmond Travel Ltd electronic newsletter will be used to inform you of upcoming offers and related information.

  • You will receive regular newsletters regarding offers and promotions.
  • Your information will not be sold, rented or leased to a third-party.
  • You can remove your name from our list at any time.

This is a privacy policy for Richmond Travel Ltd. Richmond Travel Ltd respects your privacy. Below is an outline of the information that Richmond Travel Ltd gathers, how it is used and how you can “opt-out”.

We invite you to contact us if you have any questions about this policy – you may contact us at the following email address: sales@richmondtravel.co.uk

Site Visits:

Whenever you request a page through your browser, navigation and clickstream data such as:

  • your IP address
  • browser and version
  • operating System
  • time and date
  • the site from which you came

is stored in a log file and/or database. Any search terms that you enter into www.richmondtravel.co.uk are also logged. This information cannot be used to identify specific individuals, and is only used for:

  • Website and system administration
  • Research and development
  • Anonymous user analysis, and
  • To provide accurate statistics to advertisers in the form of aggregated data

This information is kept on a secure dedicated server hosted by DSVR as well as externally from the Richmond Travel Ltd offices.

The email addresses collected from subscriptions to the Richmond Travel Ltd newsletters are not sold, or disclosed to any third parties, other than our agents Green Media Publishing Ltd. This data will only be used by our business to send out Richmond Travel Ltd communications (for example, the Richmond Travel Ltd newsletters). You will not receive any mailings you did not request. The email addresses collected at www.richmondtravel.co.uk are stored on a server hosted by DSVR. You can remove yourself from the Richmond Travel Ltd list at any time by emailing sales@richmondtravel.co.uk. Instructions for removal from these mailings are included in each individual email message that is sent to you.

When a contest/survey is run on www.richmondtravel.co.uk you may be asked to supply some personally identifying information such as your name, email address and/or phone number. This information will only be used to notify winners of the contest/survey. Non-identifying information may be analysed and aggregated to provide an overview of the demographics of www.richmondtravel.co.uk visitors.

When a survey appears on www.richmondtravel.co.uk, information is collected, compiled and analysed on an aggregated basis. Richmond Travel Ltd may share this aggregated data with advertisers or business partners.

Any data collected will be used by our agents and ourselves. Richmond Travel Ltd hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.

If you have questions regarding our privacy policies, or require assistance in opting out of our email lists, please contact sales@richmondtravel.co.uk

WHAT IF YOU THINK WE HAVE INCORRECT INFORMATION OR YOU WOULD LIKE A COPY OF THE INFORMATION WE HOLD ABOUT YOU?

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please write to:

Data Protection Compliance Officer
Richmond Travel,
26 Duke Street,
Douglas,
Isle of Man,
IM1 2AY

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.